Product Support Engineer

Lind, Herning, 


Are you passionate about the energy transition? Join us.

Nel is a global, dedicated hydrogen company, delivering optimal solutions to produce, store, and distribute hydrogen from renewable energy. We serve industries, energy, and gas companies with leading hydrogen technology. Our roots date back to 1927, and since then, we have had a proud history of development and continuous improvement of hydrogen technologies. Today, our solutions cover the entire value chain: from hydrogen production technologies to hydrogen fueling stations, enabling industries to transition to green hydrogen, and providing fuel cell electric vehicles with the same fast fueling and long range as fossil-fueled vehicles – without the emissions.

About the position

As one of our Product Support Engineers at Nel Hydrogen, you will be part of a team, where your focus will be on operation-related optimization and implementation of changes to our present Fueling stations in the field. You will contribute to the product development by performing troubleshooting and analyses resulting in technical solutions that will contribute to optimize performance and reduce downtime at our stations. You can expect to have an exciting job, where you become part of the Development & Engineering Department (D&E), with more than 40 employees (Mostly engineers) which, among other teams, includes the Application Engineering & Product Support Team, including 3 Application Engineers and 6 Product Support engineers


  • Analyses of errors and data from stations in operation in the field, including trouble shooting and root cause analysis.
  • Development of solutions to improve performance and uptime.
  • Identification and selection of components
  • Update of product documentation
  • Preparation of documentation for implementation of changes

Required skills and abilities

Professional qualifications

  • Background as Mechanical Engineer, Marine Engineer or similar and preferably with a background as craftsman within mechanical or electrical subjects
  • Has experience and interest in trouble shooting.
  • Understands electrical matters.
  • Experience from working with gases is an advantage.
  • Able to handle up-coming changes.
  • You have a structured approach to you work and with an analytical approach to troubleshooting.
  • You are a good colleague with a good mood and easy to smile.
  • Is persistent, ambitious, and self-driven.
  • Communicates fluently in English verbally as well as in writing.

Personal qualifications

You are technically well-founded with a curious mindset. You have an analytical approach and experience with trouble shooting and “root cause analysis”.


Equal opportunity employer

Nel is an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment is decided based on qualifications, merit, and business need.


To apply, please send your cover letter and resumé to If you need further information, feel free to contact Team Lead for Product Support Morten Paakjær on +45 5124 6934 or by mail to for further information.

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