Nel is a global, dedicated hydrogen company, delivering optimal solutions to produce, store, and distribute hydrogen from renewable energy. We serve industries, energy, and gas companies with leading hydrogen technology. Our roots date back to 1927, and since then, we have had a proud history of development and continuous improvement of hydrogen technologies. Today, our solutions cover the entire value chain: from hydrogen production technologies to hydrogen fueling stations, enabling industries to transition to green hydrogen, and providing fuel cell electric vehicles with the same fast fueling and long range as fossil-fueled vehicles – without the emissions.
As a Service Key Account in the Nel Hydrogen – Service department, you will be responsible for the daily operations and customer support for selected Nel Hydrogen Fueling customers. To ensure maintenance of a smooth service process, you will also support our colleagues in the field with the required information they need to solve product related issues for our cus-tomer. You will create and check service and repair reports, as well as safety documentation of field technicians daily. You will also work closely with your colleagues in Service operations and Service support to give the valuable experience you will gain during your job back to prod-uct development. You will report directly to the service manager for Europe and your place of work will mainly be in our facility in Herning.
You possess a relevant educational background and experience in Service and/or Diagnostics Engineering. Experience with SCADA and ERP systems is mandatory. You have a strong technical- and customer-orientated mindset, are curious, and can quickly understand complex technical systems to find organizational and commercially good solutions. You are structured and innovative, giving you the ability to handle multiple projects simultaneously. You are accurate and like to maintain large amounts of data. You excel at working with customers independently and in teams, and you are highly skilled in both written and spoken English.
Nel is an equal opportunity employer and all qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment is decided based on qualifications, merit, and business need.
If you need further information, feel free to contact Service Manager Northern Europe Kim Hehlert +45 26313133 or by mail to KIMHE@nelhydrogen.com for further information. Or contact Recruiter, Jesper Gertsen, Mobile: +45 29 88 72 46.